Valentines Learning
 
 
 
 
 
 
 
 
 

Blog & Videos

 

Blogs

Videos

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The Imperative of Development and Growth in Hospitality

Nurturing Talent: In the dynamic realm of the hospitality industry,...

12th Oct 2023

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First Impressions Do Matter in the Hospitality Industry

Don’t Let a lack of personal connection leave a negative impression...

9th Oct 2023

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Are You Embracing the Feedback Loop?

In the realm of providing exceptional customer service, feedback serves as a...

7th Oct 2023

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Mastering Adaptive Leadership

Leadership is a dynamic journey, requiring constant evolution to meet the...

5th Oct 2023

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Unveiling Effective Communication in the Industry

In the dynamic and customer-centric realm of hospitality, effective...

2nd Oct 2023

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Fostering a Culture of Appreciation in Hospitality

In the exciting world of hospitality, where guest satisfaction reigns...

29th Sep 2023

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Hire the Attitude, Train the Skills…

In the dynamic world of customer service, a key principle stands out as...

26th Sep 2023

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The Art of Embracing Guest Feedback

In the exciting world of hospitality, where every smile, gesture, and...

23rd Sep 2023

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The Power of a Hospitable Team: The Human Touch

In the world of hospitality, creating an inviting environment is undoubtedly...

20th Sep 2023

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The Art of Self-Care and Healthy Living

In the hustle and bustle of our daily lives, it's easy to overlook the most...

17th Sep 2023

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Ignore customer feedback at your peril...

Responding to customer feedback is a critical aspect of providing outstanding...

14th Sep 2023

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The Intricacies of Communication

Unveiling the Limits of Brilliance The Oscar Wilde quote, "I am so clever...

11th Sep 2023

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How to elevate customer satisfaction to drive repeat business

In the ever-evolving realm of hospitality management, the pursuit of...

8th Sep 2023

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Unlock Your Full Potential - Pursue Passion...

I came across an interview with Warren Buffet a while back, which really...

4th Sep 2023

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12 Key Actions to Achieve Success

Unlocking Outstanding Customer Service… Simply put, the success of...

29th Aug 2023

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How to deliver outstanding customer experiences

In the bustling world of hospitality, where each guest's experience is a...

25th Aug 2023

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Boost your guests’ satisfaction with customer experience training

In today's competitive landscape, where the heartbeat of business echoes with...

21st Aug 2023

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Strategies to inspire and engage your hospitality team

In the ever-evolving world of hospitality, where every guest interaction...

18th Aug 2023

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Taking Charge of Our Happiness...

... Unleashing the Power Within In the pursuit of happiness, many of us...

15th Aug 2023

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Are you keeping in touch with your guests?

Once they've checked out of your hotel, it's easy to think that the job is...

9th Aug 2023

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Strategies for Optimal Guest Experience in Hospitality

Here’s one secret ingredient to a memorable meal … When...

4th Aug 2023

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How to prevent check-in frustration for your guests

Today more than ever, guests are seeking experiences that go beyond simply...

31st Jul 2023

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Mastering the Art of Saying Goodbye in Hospitality

In the realm of hospitality, we often dedicate significant attention to...

27th Jul 2023

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The Power of First Impressions in Customer Service

First impressions are not to be underestimated; they have the potential to...

24th Jul 2023

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Enhancing the Human Touch in Customer Service

In the fast-paced world of customer service, the interactions between staff...

21st Jul 2023

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Why is finding your purpose essential?

A short Zoom presentation about purpose at work, what it is, the benefits and...

7th Dec 2021

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The benefits of knowing what your purpose is

A short Zoom presentation about purpose at work, what it is, the benefits and...

19th Nov 2021

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What is your purpose?

A short Zoom presentation about purpose at work, what it is, the benefits and...

9th Nov 2021

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Welcome to Valentines Learning

Have a look at our welcome video

22nd Oct 2021

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