Why should you attend?
Effective communication is the building block of successful organisations. It is an essential skill for team leaders, for decision making, managing their teams, bringing teams together, promoting motivation and productivity, and ensuring a positive atmosphere in the workplace.
Who should attend?
Team leaders and supervisors, who feel they need to gain confidence in communicating effectively with their teams, and who may be unsure about their own style as a communicator and how it can affect their teams.
Key areas to be covered in the course
On this course team leaders will learn:
Session 1
- The benefits of effective communication in the workplace
- The role of communicating in management for team leaders
- About their personal communication style and technique
- About their own leadership style
- 5 ways to improve their communication skills
Session 2
- 8 essential components of the communication process
- The benefits of different types of communication
- The 4 categories of communication barriers
- And strategies to overcome those barriers
- Some essential interpersonal communication skills
Benefits to you
- Recognise and understand your personal communication style
- Gain confidence in communicating effectively with your teams to achieve great results
- Identify and understand your leadership style
- Increase engagement and trust with your teams
- Improve your interpersonal communication skills
