“Time is what we want most and what we use worst"
William Penn - English writer and Quaker
Course delivery: One day workshop | 2 x half-day workshops | 3 x 75-minute virtual sessions
This workshop focuses on how team leaders and managers can spend more time on the important things and less on the little hassles, allowing them to reach both their work and personal goals.
The workshop will demonstrate that by making a few strategic changes to their daily planner and their mindset, leaders and managers can achieve this.
This course can be delivered through a one day or 2 half-day workshops or 3 x 75-minute virtual sessions.
Time is the most important subject there is. The biggest cost in a business is probably time, people’s time, wages. There are only so many hours in a working day - even if you are working long hours - so you want to spend them on the important things and let go of the little hassles, or at least spend as little time on them as possible.
This workshop will show you how you can organise your day to be able to do more, focus on the important things, such as your teams and your customers, and give you practical tips to work not harder, but smarter.
Team leaders and managers, who are busy all the time but seem to never achieve anything important or reach the end of a task, and feel like being in a hamster wheel.
On this course team leaders and managers will explore and discuss the following:
How best to use your time
What is Time Management
Making time for success
Reducing the time spent on unimportant tasks
The 5 options to make more time for the important stuff
3 Personality Drivers and their effect on use of time
Obstacles and how to overcome them
Time wasters: what are they, and what can be done about them
Assertiveness and self-discipline
Coping with interruptions – possible tactics
Getting the best from meetings
Achieving goals and enjoying life
Procrastination – practical ideas to defeat it
The objective of time management: Work Achievement and Quality of Life
Focusing on what is important to you and to the organisation
Stress, and the link with time management
Stress questionnaire, and strategies
Systems and action planning
Physical systems for time management: Lists, diaries etc.
Email and Outlook etc – rules, and tips
The importance of keeping promises
Action plans: putting the new ideas into action
From Now On I Will … Commitment sheet
Session 1
What is time management?
Important vs urgent
Prioritising your tasks
The pickle jar theory
Session 2
The 5 options to make more time for the important stuff
The Utility Theory of Happiness
Dealing with interruptions assertively: The 4 Step Process for saying ‘No’
The 3 personality drivers and their effect on use of time
Session 3
The top 10 tips to defeat procrastination
4 quick tips about emails
3 must-have systems to improve your time management
Putting the new ideas into action: action plan and commitment
Becoming more organised and efficient
Getting more done in your day to achieve your goals
Enjoying reduced levels of stress
Regain control of your day and of your life
Being able to focus on the important things at work and in your life
Getting a better quality of life
This course is often bought together with our Customer Experience Training for Hospitality Managers – How to Support Your Team,which explores the ways team leaders and managers can support their teams to achieve an excellent and consistent customer experience.