Proud to be located in Newcastle Upon Tyne, in the North East of England, at Valentines Learning we understand the needs and challenges of employees and organisations in the hospitality industry, in particular in these uncertain times.
We have over 30 years’ experience in hospitality; restaurants, hotels and contract catering, and in facilities management.
Our areas of expertise
- Customer Experience (CX) & customer service
- Team performance monitoring, training and development
- Leadership & Management
- Quality control
- Key relationships building
- Process redesign and improvement
- Results & people-driven leadership style
- Facilitating team members in achieving measurable outcomes
Our approach
Our approach in training is focused on the learner and organisations. We have a flexible attitude to course designing; developing and building our workshops around you, so that we provide the training and support you want. Valentines Learning is not ‘ready-to-wear’, but Custom Made.
Our style is friendly, relaxed and fun, and we are great at adapting to your teams and your organisation set up, to deliver the great training you need.
