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Also known as Emotional Quotient (EQ), it is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges and defuse conflict. (helpguide.org)
It is an essential and complex set of skills beneficial to everyone, but a must for great team leaders. Some people might have greater EQ than others and are more naturally equipped, but for most of us, it is on-going work on ourselves and development.
Here are the 5 components od EQ, and 6 benefits:
In the same way so-called ‘soft skills’ are as important as technical skills, if not more, EQ is being considered as essential as IQ, and is now regarded as crucial to have for its many benefits; increased leadership skills in particular.
It is really worth exploring Emotional Intelligence and see how we can improve on those skills and be even better team leaders or managers.