Welcome to

Valentines Learning

the human touch in hospitality
 

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Courses


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Build up the skills to run a successful team

Improve your customer experience using our range of courses

  • ASCEND - Hospitality Leadership Mastery Programme
  • Customer Experience Training for Hospitality Teams
  • Time Management for Hospitality Managers
  • Customer Experience Training for Hospitality Managers - How to Support Your Team
  • How to Be an Empathetic Leader?
  • Effective Communication
  • Assessing Your Teams & Corrective Coaching
  • Customer Journey Mapping

 

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meeting

Build up the skills to run a successful team

Improve your customer experience using our range of courses

  • Customer Experience Training for Hospitality Teams
  • Time Management for Hospitality Managers
  • Customer Experience Training for Hospitality Managers - How to Support Your Team
  • How to Be an Empathetic Leader?
  • Effective Communication
  • Assessing Your Teams & Corrective Coaching
  • Customer Journey Mapping

 

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Services


course

Services developed to support you

Achieve outstanding customer experience using our range of programmes

  • Performance Coaching for Leaders & Managers
  • Mystery Customer Service
  • Customer Journey Mapping

 

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Contact


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Have questions?

If you would like to know more about any of the courses available, have any comments or questions then please get in touch.
 

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